Welcome to Cibolo!

Most of the necessary information and documents required to get you started off right are located on this page just for you. Should you need further assistance, please come visit us or call us.
All of the following information is provided in a complete Welcome Packet wish may be pickup at City Hall. 200 S. Main.

- Water	- Permits
- Sewer	- Pets
- Garbage	- Lawn and Trash
- Recycling	- Saving Money Tips

Water Services
Find your community and this should help you get started with your moving process. If you have any questions, please visit us or call us at (210) 658-9900.

SERVICE AREAS

ALL OTHER SUBDIVISIONS RECEIVE WATER, SEWER, and GARBAGE SERVICES
To apply you must fill out the following form: Utilities Application
Bring this form completed along with $70.00 ($40.00 deposit and $30.00 admin fee) into City Hall. We must have 24 hour notice in order to start your services.

Any Subdivision that does not receive water from the City of Cibolo will receive water from Green Valley Special Utility District. If you are one of those residents, you must submit an application with the City of Cibolo FIRST and then you will receive a certificate, signed by the City of Cibolo, to take to Green Valley.

The following forms can be downloaded and printed as well. If you are unsure of which forms to complete, please contact us before filling them out and bringing them in.
If you are unable to print these documents, they are all available at City Hall.

Water Clearance Affidavit.pdf
Confidentiality Request.pdf
Intent to Occupy.pdf
Automatic Payment.pdf

All applications and files are available at City Hall if they are not accessible to you. If you print them from your computer, they must be physically brought in with payment. The documents cannot be mailed or faxed into us.

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Sewer Information:
As a new resident, your sewer service will be charged at the city average which is presently $16.01 monthly. The water meter readings from November through February each year are of great importance as your water usage for these three months will be used to average and figure the new rate for you sewer billing. The new rate figured is what you will pay for sewer service each month for the next year. If your water is provided by Green Valley SUD, consumption amounts will be provided by them.

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Garbage:
Your water and sewer bill will also include the fee for your garbage collection. Presently, the garbage collection fee for residential property is $9.31 plus tax per month.

Collection Days

In June, July, and August, Pickup Days will go to twice a week. If you have Tuesday pickup, your extra day will be Friday. If you have Wednesday pickup, your extra day will be Saturday.

Please set your garbage out by 7:00am so as not to get passed over. Please do not place rocks or dirt in garbage cart. This is not considered household trash. You may make special arrangements with the garbage contractor to do a special charge pickup. The city has an annual Spring and Fall Cleanup. This is usually held in March and November. This is the time of year to get all of your accumulated clutter cleaned out. Information regarding dates and times will be available closer to scheduled dates. Bulk pickup is available once every 30 days per residence (NO BULK PICKUP FOR COMMERCIAL). Limbs and boards must be bundled in bundles of 6ft long and no more than 50lbs. Bulk pickup is scheduled for Wednesday. Items must be limited to a pickup bed load. All items for bulk pickup must be out by 7:00am. Contact City Hall by Tuesday noon to arrange for this service.

The city has a chipper for limbs. Pickup will be on the first Tuesday of the month for all those north of Borgfield and the last Tuesday of the month for those South of Borgfield. Pickup will be limited to one trailer load, 10ft long, and no more than 6ft high and 4feet wide, per household. Limb diameter must be 6" or less. This is for tree branches only. No bush trimmings will be picked up. If you hire someone to trim your trees, you must have them haul the trimmings to a commercial disposal site. You must call City Hall by noon, Monday to get on the list for pickup.

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Recycling:
A recycling service is available for $1.61 per month.
You can download the following document for further information on our Recycling Program: RecyclingProgram.doc
If you cannot download or view this document, it is available at City Hall.

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Permits:
Should you decide to build, remodel, add to or do any type of construction to your home, please be advised that you must have a city issued permit before you begin such work. The cost of a permit is dependent upon the type of work to be done and the value of the job. If you are using a contractor, that contractor must be registered, provide proof of insurance and have a performance bond posted with the city. More details can be obtained by contacting 658-4175.

Alarm Permits:
Alarm permits are required if you have an alarm system installed and activated in your home. This includes systems that are not monitored by an alarm company.
Please visit City Hall for the appropriate form and process for this service.

If during any permit year, an alarm site emits more than five (5) false alarms, a fee of $25.00 will be assessed to the permit holder for the sixth and subsequent alarms. A database is kept by the Police Department and renewal reminders will be sent out yearly. This permit must be renewed on a yearly basis.

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Pets:
(Dogs and Cats) - If you have a dog or cat, it must be vaccinated and registered with the city. City ordinance does require rabies shots once per year.

To register your pet, bring your pet's most recent vaccination records to City Hall and for $7.00 ($5.00 if spayed or neutered, must provide proof) a year, you will obtain your city license. This license expires on the 31st of December each year. City Ordinance #608 prohibits our citizens from permitting their pets to "RUN AT LARGE". Please see that your pets remain in your custody and on your property at all times. The city has a holding facility only. We are not set up as an adoption facility. Most animals will only kept for three days.

PLEASE call the city as soon as your pet is missing!

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Lawn and Trash:
The citizens of Cibolo are proud of their community and as it's governing body, the City Council has enacted a Weed & Trash Ordinance to insure the health and welfare of all citizens. We ask that all properties be kept free of trash and debris and that lawns and weeds are kept mowed to prevent the infestation of insects, rodents, snakes, etc.

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Saving Money Tips:

Saving Water Inside the Home

1. The single most effective conservation step that can be taken inside the home is to install water efficient showerheads. They provide great showers, yet use 30% to 70% less water.

2. Use half as much water by installing water efficient aerators on the bathroom and kitchen sinks.

3. Turn off the water while brushing your teeth.

4. Toilet water use can be cut by up to 70% by installing water efficient or air assisted commodes. If replacing your commode isn't an option, place a half gallon plastic jug of water in your tank and cut your water use by 20%

5. Laundry accounts for about 14% of home water use. Adjust the water level on your machine to match the size of your load.

6. Repair leaks immediately. A dripping faucet can waste 2 gallons of water per hour. A leaking toilet can start off using 1 cup of water per minute before you ever are able to hear the leak.

Saving Water On Outside Watering of Your Landscape

1. Reduce your watering frequency to once every five days. This encourages deeper, more drought-tolerant roots on your turf.

2. If it rains an inch or more, wait atleast five days to water.

3. Mulch trees and plants to retain moisture and prevent evaporation.

4. If your sprinkler sprays a fine mist, you're losing a lot of water to evaporation. Try a different sprinkler head or better yet, a drop irrigation system.

5. When washing your car, use a cut-off nozzle instead of running the hose continuously. This will save 8 gallons of water per minute.

6. When installing a new lawn or planning landscaping, consider using plant and grass varieties that are adapted to your site and require little supplemental water once established. The local Texas Agricultural Extension Service, local nurseries or garden shops can provide you with more information on these varieties available in this area.

Are you watering your lawn efficiently? Are you paying for more water than you need?
Here's how to gauge your sprinkling needs:

1. Set out several 12oz turn or can food cans at different distances from the sprinkler head, including one at the outside edge of the watering coverage.

2. Run the sprinkler for 10 minutes.

3. User a ruler to measure the amount of water collected in each can.

4. Add the measurements from each can and then divide the total by the number of cans to get an average.

5. Multiply this average by six to determine how many inches of water would be applied in an hour.

6. It is best to water your lawn thoroughly 1 or 2 inches at a time to encourage deep root growth. (Don't forget to factor in any rainfall.)

7. How frequently you should water depends on the kind of lawn you have:

Remember, excessively hot and dry weather will cause most turf grasses to go dormant and turn brown. Grass will green up with cooler temperatures, so resist the temptation to overwater.

** Some of these tips were taken from the Water Smart Information provided by the Texas Water Development Board**

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